Coordination and Reporting Officer (INTERNAL ONLY CALL)

Function group/grade AD 5
Type of contract Temporary agent
Ref. FRA-IM-TA-CRO-AD5-AD12-2026
Deadline for applications 29/07/2026 13:00
Place of employment Vienna, AUSTRIA
Contract duration as per current contract
Monthly basic salary as per current contract

The European Union Agency for Fundamental Rights (FRA) is organising a selection procedure to draw up a reserve list for the profile of Coordination and Reporting Officer and to fill one vacant post. The selection procedure is published internally and open only to temporary staff members (TA 2f) currently employed by the European Union Fundamental Rights Agency.

An external call is published in parallel. External candidates are required to submit their application through the external call, referenced as FRA-TA-CRO-AD7-2026. External candidates submitting their application to the internal-only call will be marked as ineligible.

Background

The European Union Agency for Fundamental Rights (FRA) provides independent, evidence-based advice to policymakers and different stakeholders, to help ensure full respect for fundamental rights across the EU, for everyone. To this end, the Agency collects and analyses information and data on a range of fundamental rights issues, provides assistance and expertise to EU institutions and to EU Member States’ governments, raises rights awareness, communicates its findings and strengthens cooperation and ties between fundamental rights actors.

Executive office
The Executive Office supports the Director in the effective management and strategic leadership of the Agency. It manages the Director's institutional and external engagements, drives the planning, programming and reporting cycle, and serves as the primary interface between the Director, the operational structure and key institutional interlocutors. Within the Executive Office, the Director's Affairs and External Relations provides day-to-day support to the Director and coordinates the Agency's engagement with EU institutions and national authorities.

Duties

FRA is seeking a Coordination and Reporting Officer to provide executive support to the Director, with a primary focus on the production of all significant written outputs for and on behalf of the Director, internal reporting, and the management of the Director’s external agenda and institutional communications. Working within the Executive Office, the post-holder ensures that all outputs emanating from the Executive Office are of the highest quality, coherent, and institutionally aligned.

 

The role also encompasses an external dimension, supporting the Director in engagement with EU institutions, bodies and agencies, national authorities, civil society and other relevant bodies. While the post-holder may contribute to thematic and policy discussions, substantive policy advice is primarily provided through dedicated policy functions within the Agency; the Coordination and Reporting Officer role supports these activities on an ad hoc basis, as required.

 

The role requires exceptional written communication skills in English, sound institutional judgement, excellent internal coordination skills, ability to work independently, and the ability to manage multiple priorities simultaneously. Knowledge of other EU languages is a strong asset.

The position entails the following main tasks and responsibilities:

Drafting and Reporting

This is the core function of the role, the post-holder being responsible for the conceptualisation, coordination and production of all significant written outputs for or on behalf of the Director, as follows:

  • Draft and coordinate briefings, background notes and speaking points for the Director in preparation for meetings, hearings and other engagements.
  • Lead the conceptualisation and development of policy speeches and substantive interventions for the Director, including for high-level events, parliamentary hearings and institutional fora.
  • Coordinate reporting processes across the Agency, gathering structured inputs from agency’s units, ensuring outputs are coherent, accurate and delivered on time.
  • Lead the drafting and editing of the Director’s report to the Agency’s Management Board, including the synthesis of Agency-wide data, performance information and strategic messaging.
  • Develop, draft and edit a range of written outputs for or on behalf of the Director, including forewords, reports, formal correspondence, media content and internal staff communications.
  • Ensure consistency, accuracy and institutional alignment across all outputs emanating from the Executive Office.
  • Provide information and guidance to colleagues across Agency on matters relating to the preparation of written materials for the Executive Office.

External Engagement and Stakeholder Relations

  • In support of the Director’s external profile, and in close coordination with the relevant thematic sectors, the post-holder contributes to the preparation and follow-up of the Director’s outreach and engagement activities.
  • Support the planning and preparation of the Director’s external engagement, including the identification of relevant stakeholders, and opportunities for outreach at EU and national level, in coordination with the responsible thematic sectors.
  • Support the preparation of national-level visits and participation in high-level external events, in coordination with EU institutions, national authorities and civil society organisations as required.
  • Contribute to the Director’s working relationships with national authorities, national parliaments and other relevant bodies, drawing on FRA’s existing network and focal points, without duplicating the lead role of the thematic sectors.
  • Draft tailored briefing materials for the Director’s external meetings and contribute to appropriate follow-up documentation.
  • Maintain an overview of outstanding commitments and action points arising from the Director’s external meetings and engagements, ensuring timely and appropriate follow-up.

Internal Coordination and Executive Support 

  • The post-holder supports the smooth operational functioning of the Executive Office, helping to ensure effective information flows and internal communication across the Agency, as follows:
  • Support internal communication flows between the Executive Office and all other Units within the Agency, including the preparation of staff messages, updates and other institutional communications.
  • Represent the Executive Office in internal working groups, task forces or inter-agency processes as required.

Thematic and Policy Contributions

  • In coordination with the relevant thematic units, and on an ad hoc basis, the post-holder may also:
  • Contribute to specific activities in line with the post-holder’s areas of expertise in the field of fundamental rights.
  • Provide ad hoc support to policy-related processes or project management tasks as required by the Director and in coordination with the relevant thematic units.

Duties applicable to all staff:

  • Actively work towards the achievement of the goals of the FRA in accordance with the Strategic Plan.
  • Perform any other related duties assigned by the Director in line with the requirements of the role.

Eligibility requirements

Candidates who do not meet one or more of the following eligibility criteria by the deadline for submission of applications will be marked ineligible and their application will not be considered further: 

  • Be a temporary agent 2(f) who, on the closing date for the submission of applications and on the day of filling the vacant post, are engaged within the Agency in the function group and grade corresponding to the published function group and grade bracket;
  • Have successfully completed the probationary period provided for in Article 14 of the CEOS, in the relevant function group. 

 

Selection criteria

In order to select the best-qualified candidates for the test and interview phase, FRA will assess the following essential and advantageous criteria.

Please note that all essential criteria are mandatory. If a candidate scores zero on any individual essential criterion, their application will not be assessed further. Therefore – it is important that all applications are accurate and clear with respect to the information given.

The following criteria will be considered as essential:

  • Extended professional experience of at least 3 years in the areas of institutional affairs, including senior-level external engagement with EU, national and/or international counterparts, and executive support
  • Demonstrated experience in drafting, within short deadlines and to an excellent professional standard, high-level written outputs in English, across a variety of formats, including reports, briefings, speeches, formal correspondence and institutional communications
  • Proven experience in leading and coordinating drafting and reporting processes involving multiple stakeholders, transposing complex information into tangible and accurate outputs
  • Proven experience in coordinating senior-level external engagement, including stakeholder management and preparation of high-level visits
  • Demonstrated sound institutional judgement and discretion, including the ability to handle sensitive and confidential information, and act with a high degree of professional integrity in complex or sensitive contexts
  • Demonstrated knowledge of the EU legal and institutional framework for fundamental rights.

The following criteria will be considered as advantageous:

  • Experience within an EU institution, agency or body, or comparable international organisation
  • Experience in the planning, organisation and coordination of stakeholder events
  • Working knowledge of one or more EU languages other than those required to meet the language eligibility requirements; knowledge of French is an asset.

 

In addition to the essential and advantageous criteria, candidates invited to the interview and test phase will also be assessed behavioural competencies relevant for the position. In particular, the successful candidate will be expected to demonstrate:

  • Communication: excellent interpersonal and communication skills in English, with the ability to work clearly and precisely both orally and in writing with senior management and diverse stakeholders;
  • Analysis and Problem-solving: ability to identify the critical facts in complex issues and develop creative and practical solutions;
  • Working with Others: work cooperatively with others in teams and across organisational boundaries and respect differences between people; create a sense of team spirit by encouraging shared goals and exchange of knowledge and experience;
  • Learning and Development: develop and improve personal skills and knowledge of the organisation and its environment; commit to coach others, share knowledge, and systematically improve working methods;
  • Prioritisation and Organisation: ability to prioritise the most important tasks, work flexibly and organise own and others’ workload efficiently; excellent organisational skills and ability to manage multiple priorities, deadlines and reporting obligations simultaneously;
  • Quality and Results: take personal responsibility and initiative for delivering work to a high standard quality within set procedures; show clear customer orientation (internal and external); build systematic and methodical processes into projects and work of self and own team;
  • Resilience: remain effective under work pressure, be flexible and adapt to a changing work environment; encourage others to do the same and adjust own and team’s approach to embrace changing circumstances.

Selection criteria

In order to select the best-qualified candidates for the test and interview phase, FRA will assess the following essential and advantageous criteria.

Please note that all essential criteria are mandatory. If a candidate scores zero on any individual essential criterion, their application will not be assessed further. Therefore – it is important that all applications are accurate and clear with respect to the information given.

The following criteria will be considered as essential:

  • Extended professional experience of at least 3 years in the areas of institutional affairs, including senior-level external engagement with EU, national and/or international counterparts, and executive support
  • Demonstrated experience in drafting, within short deadlines and to an excellent professional standard, high-level written outputs in English, across a variety of formats, including reports, briefings, speeches, formal correspondence and institutional communications
  • Proven experience in leading and coordinating drafting and reporting processes involving multiple stakeholders, transposing complex information into tangible and accurate outputs
  • Proven experience in coordinating senior-level external engagement, including stakeholder management and preparation of high-level visits
  • Demonstrated sound institutional judgement and discretion, including the ability to handle sensitive and confidential information, and act with a high degree of professional integrity in complex or sensitive contexts
  • Demonstrated knowledge of the EU legal and institutional framework for fundamental rights.

The following criteria will be considered as advantageous:

  • Experience within an EU institution, agency or body, or comparable international organisation
  • Experience in the planning, organisation and coordination of stakeholder events
  • Working knowledge of one or more EU languages other than those required to meet the language eligibility requirements; knowledge of French is an asset.

 

In addition to the essential and advantageous criteria, candidates invited to the interview and test phase will also be assessed behavioural competencies relevant for the position. In particular, the successful candidate will be expected to demonstrate:

  • Communication: excellent interpersonal and communication skills in English, with the ability to work clearly and precisely both orally and in writing with senior management and diverse stakeholders;
  • Analysis and Problem-solving: ability to identify the critical facts in complex issues and develop creative and practical solutions;
  • Working with Others: work cooperatively with others in teams and across organisational boundaries and respect differences between people; create a sense of team spirit by encouraging shared goals and exchange of knowledge and experience;
  • Learning and Development: develop and improve personal skills and knowledge of the organisation and its environment; commit to coach others, share knowledge, and systematically improve working methods;
  • Prioritisation and Organisation: ability to prioritise the most important tasks, work flexibly and organise own and others’ workload efficiently; excellent organisational skills and ability to manage multiple priorities, deadlines and reporting obligations simultaneously;
  • Quality and Results: take personal responsibility and initiative for delivering work to a high standard quality within set procedures; show clear customer orientation (internal and external); build systematic and methodical processes into projects and work of self and own team;
  • Resilience: remain effective under work pressure, be flexible and adapt to a changing work environment; encourage others to do the same and adjust own and team’s approach to embrace changing circumstances.

Engagement and conditions of employment

The selected member(s) of temporary staff 2 (f) shall be assigned to the new post without impact on their current contract of employment with the agency.   

Submission of applications and deadline

Candidates are requested to submit their application electronically through the Agency’s website. Only online completed applications submitted in English via the e-recruitment system will be accepted.

Applications must be sent no later than 29 July 2026 13:00 (CET).

Information concerning the status of the selection procedure can be found at http://fra.europa.eu/en/about-fra/recruitment/vacancies .

In case you experience technical problems during your application please contact, recruitment@fra.europa.eu.

Selection procedure

A Selection Committee is nominated by the Appointing Authority.

Eligibility of candidates will be assessed according to compliance with all formal requirements by the closing date for the submission of applications (please see 2 Eligibility criteria). Only the applications of eligible candidates will be evaluated in accordance with the selection criteria as specified in the publication notice (see point 3).

The Agency will invite for an interview and test the top candidates among those who have obtained at least 60%.

The selection procedure will be composed of an interview and a written test, both of which will be held in English. They will take place either in Vienna (Austria), the place of employment where the Agency has its seat, or online. The shortlisted candidates will receive further detailed information in due time.

Successful candidates will be included on a reserve list drawn up by the Selection Committee and adopted by the Appointing Authority of FRA. This reserve list will be valid from the date of its establishment (in year ‘N’) until 31 December of year ‘N+2’. Its validity may be extended. The reserve list may be used for future recruitment, should vacancies arise. Candidates should note that inclusion on a reserve list does not guarantee recruitment.

On the basis of the adopted reserve list, the Appointing Authority of FRA may assign to  
the new post(s) the successful internal candidate(s) from the reserve list through an internal decision.  

Please note that the Selection Committee’s work and deliberations are strictly confidential and that any contact with its members is strictly forbidden.

Equal opportunities

FRA is an equal opportunities employer and ensures that its recruitment procedures do not discriminate on any ground such as sex, race, colour, ethnic or social origin, genetic features, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, gender identity or sexual orientation. FRA encourages candidates with disabilities to apply. FRA encourages candidates with disabilities to apply. If you consider yourself to have a physical, mental, intellectual or sensory disability, please indicate any adjustments or arrangements needed, relating to your disability, to recruitment@fra.europa.eu , so that FRA can ensure your full and equal participation in the interview.

Data protection

Personal data shall be processed solely for the purpose of the selection procedure.

Please note that FRA will not return applications to candidates. The personal information FRA requests from applicants will be processed in line with Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data. This applies in particular to the confidentiality and security of such data.

Should the candidate have any query concerning the processing of their personal data, they shall address them to: recruitment@fra.europa.eu .

For further information with regard to the processing of personal data, please see FRA’s Privacy Statement published on the vacancies page.

Appeal procedures

If a candidate considers that they have been adversely affected by a particular decision, they can lodge a complaint under Article 90(2) of the Staff Regulations of Officials and Conditions of employment of other servants of the European Union, at recruitment@fra.europa.eu.

The complaint must be lodged within 3 months. The time limit for initiating this type of procedure starts to run from the time the completion of the selection procedure is published here.

Should the complaint be rejected, pursuant to Article 270 of the Treaty on the Functioning of the European Union and Article 91 of the Staff Regulations of Officials and the Conditions of Employment of Other Servants of the European Union, a candidate may request judicial review of the act. The appeal must be lodged within 3 months from the date of notification to the following address:

Court of Justice of the European Union

Rue du Fort Niedergrünewald

L-2925 Luxembourg

Luxembourg

It is also possible to lodge a complaint to the European Ombudsman pursuant to Article 228(1) of the Treaty on the Functioning of the European Union and in accordance with the statute of the Ombudsman and the implementing provisions adopted by the Ombudsman. Before the Ombudsman can accept a complaint, it is necessary that the complaint is first addressed to the Agency. Any complaint to the Ombudsman (http://www.ombudsman.europa.eu) must be made within two years of receiving the Agency’s final position on the matter.

Apply online